Play Responsibly —
Keep the Fun Safe
99bf believes gaming should be a safe source of entertainment. Our responsible gaming policy and tools help you stay in control at all times.
Online gaming should be an enjoyable and fun experience. But for some people it can sometimes get out of control. At 99bf, we place the highest importance on the wellbeing and safety of our players. That is why we provide effective tools and information to help you enjoy gaming responsibly.
On this page you will learn how to set deposit limits, when it is important to take a break, how self-exclusion works, and where to get help if you run into trouble. 99bf believes that aware and controlled gaming is truly enjoyable gaming.
Remember — gaming should never be treated as a source of income. It is entertainment, and you should always set your own limits for that entertainment. Stay mindful of your budget, your time, and your state of mind.
For Adults Only
Gaming services at 99bf are strictly for those aged 21 and above. Minors are completely prohibited from opening an account or taking part in gaming. We verify age at registration and reserve the right to investigate any account if necessary. Keep your device and account secure so that no underage member of your household can gain access.
Our Responsible Gaming Tools
The features 99bf provides to keep your gaming experience safe and controlled
Deposit Limit
You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, you will not be able to deposit more than that amount, which keeps your budget protected. Reducing a limit takes effect immediately; increasing a limit is subject to a waiting period.
Time-Out Break
Need a rest? Using the time-out feature you can temporarily suspend your account for anywhere from 24 hours to 6 weeks. During this period you will not be able to log in or play any games. Once the break ends, your account is reactivated automatically.
Self-Exclusion
If you feel that gaming is having a negative impact on your life, choose self-exclusion. This is a long-term option — your account can be closed for a set period or permanently. While self-exclusion is active, you will not receive any promotional messages either.
Session Reminder
It is easy to lose track of time during a long gaming session. The session reminder feature regularly notifies you how long you have been playing. Take breaks yourself and make gaming decisions with a fresh mind.
Contact the Support Team
For any issue, the 99bf support team is available 24/7 via live chat and email ([email protected]). Assistance is available in both Bengali and English. If you have any concerns about gaming, reach out to us today.
Gaming History Review
You can view a complete history of deposits, withdrawals, and gaming sessions in your account. Analyse your own patterns — if you notice any unusual behaviour, set a limit or contact support.
Recognise the Warning Signs
Gaming addiction develops gradually — it is important to be alert in time
Be cautious if you notice these signs
- Feeling the urge to place more bets to try to recover money you have lost
- Becoming isolated from family, friends, or work because of gaming
- Trying to stop gaming but failing to do so
- Taking on debt or using family money for gaming
- Feeling restless or irritable when not gaming
- Hiding financial losses from your family
- Continuing to game after going beyond your budget
Help yourself with these steps
- Set a deposit limit at 99bf and stick to it strictly
- Set a time and budget before each gaming session
- Talk honestly with family or a trusted friend about your gaming
- Never think of gaming as an alternative source of income
- Avoid gaming when you are under stress or feeling down
- Review your gaming history regularly
- Take a self-exclusion or time-out when needed
Core Principles of Responsible Gaming
What you need to know to stay safe at 99bf
Setting a Budget and Sticking to It
Before you start gaming at 99bf, set a clear budget for yourself — an amount that, even if lost, will not put any financial pressure on your daily life. Allocate funds for gaming from your entertainment budget; never use savings, rent money, or money your family needs. Use 99bf's deposit limit feature to put that budget directly into effect on your account.
Time Management
Set a time limit for each gaming session and set an alarm before you begin. Avoid long sessions — taking breaks from time to time keeps your focus and judgement sharp. Use 99bf's session reminder so you stay aware of how much time has passed.
Do Not Try to Chase Losses
Winning and losing are both a normal part of gaming. Placing more bets immediately after a loss in an attempt to recover that money is a dangerous habit. Step away from this 'chasing losses' mindset. Enjoy the game with a calm head, and if you lose, end the session normally.
Gaming and Mental Health
Avoid gaming when you are under stress, feeling lonely, or anxious. Gaming in that state increases the risk of losses quickly. Rather than using gaming as a way to escape mental pressure, give priority to physical exercise, spending time with family, or pursuing a hobby.
Account Security and Family
Never share your 99bf account password with any other member of your household. In particular, make sure no underage person can access the account on your device. You can use parental control software on your device to prevent access by children or teenagers.
Asking for Help Is Not a Weakness
If you feel that gaming is creating problems for you or your family, seek help right away. The 99bf support team is ready to assist 24/7 via live chat and email ([email protected]). Self-exclusion or account closure requests are processed immediately. Also consider seeking professional mental health support.
How to Set Limits and Protections
Keep your gaming under control with a few simple steps
Log In to Your Account
Log in to 99bf and go to your profile settings. Find the "Responsible Gaming" section there.
Choose Your Preferred Limit
Deposit limit, time-out, or self-exclusion — select the right option based on your needs.
Set an Amount or Duration
Enter the amount or time period according to your budget and schedule, then confirm.
Contact Support
If you have any trouble or cannot find the options, let our team know via live chat or by emailing [email protected].
Need Help? We Are Here
The 99bf support team is by your side seven days a week, twenty-four hours a day.
Contact us today for any concern or question about gaming.
Enjoy Responsibly
Explore the different sections of 99bf for a fun gaming experience within a safe budget
Cricket Betting
Bet responsibly on Bangladesh's favourite sport. Cricket betting is more enjoyable when you stick to a set budget.
Slots Games
Play a variety of slot games within a set budget. Remember your limits before every spin.
Live Casino
Enjoy real-time games with live dealers — always while staying in control.